Our Participant Services staff will be happy to answer any questions you may have related to your retirement benefits provided under the AFTRA Retirement Fund. You can reach our staff of qualified professionals in one of several ways:
If you have questions, and would like to reach a Fund representative, you can send an email to the AFTRA Retirement Fund Participant Services staff securely. In your message, include the reason for your inquiry, and the best telephone number and email to reach you.
Do not include your date of birth and your Participant Retirement Identification (PRID) Number in your message. If you are a registered portal user, sign in to the portal so the representative reviewing your inquiry has your verified and preferred contact information.
To talk directly with a Participant Services representative, call us at (212) 499-4800 or toll-free at (800) 562-4690 from 9 a.m. to 6 p.m. Eastern Time Monday through Thursday and 9 a.m. to 3 p.m. Fridays.
General office hours are 9:00 a.m. to 5:00 p.m.
Walk-ins are currently unavailable.
To contact the AFTRA Retirement Fund by mail, please write to:
AFTRA Retirement Fund
261 Madison Avenue, 7th floor
New York, NY 10016-2309