Accredo Health Group specialty pharmacy
On and after Jan. 1, 2011, if you are already taking one or more specialty medications or you receive a new prescription for a specialty medication, you may fill each of your specialty medication prescriptions once (up to a 30-day supply) at a network retail pharmacy and pay the applicable Health Plan retail co-payment. All subsequent prescriptions for each specialty medication, however, must be filled through Accredo Specialty Pharmacy. If you continue to purchase the specialty medications at a retail pharmacy, you will pay the entire cost of the drugs. 

Learn more about Accredo Specialty Pharmacy and your prescription drug benefits with the following Frequently Asked Questions and answers, and refer to the September 2010 Benefits Update for complete details.
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Accredo Specialty Pharmacy FAQs

What drugs are classified as “specialty” medications?

Specialty medications are defined as high cost pharmaceutical products with special administration, handling and/or clinical support requirements. Specialty medications are typically prescribed for complex chronic conditions such as multiple sclerosis and rheumatoid arthritis, rare diseases such as hemophilia or pulmonary arterial hypertension, and diseases more prevalent in the general population, such as cancer. If you have any questions concerning whether your medication is considered a “specialty medication” subject to these requirements, contact Accredo at (800) 501-7210 or visit www.medco.com.

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How do I fill a prescription through Accredo Specialty Pharmacy?

Upon receiving a prescription for a specialty medication, simply call Accredo toll-free at (800) 501-7210 between 8 a.m. and 8 p.m. ET Monday through Friday to speak with an intake representative. Or you may provide your physician with your H&R Funds number (labeled as the ID No. on your Prescription Drug ID card) and ask him or her to call Accredo at (800) 987-4904. Accredo pharmacists will provide counseling to you (and/or consult with your physician) by telephone to explain the medication and its storage requirements, precautions, potential adverse effects, dosing parameters and instructions for use.

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How will I receive my medications?

To ensure the quality of your specialty medication, you may choose a convenient time and place for your delivery from Accredo, whether it is your home or office, your doctor’s office or an outpatient clinic (where permitted by law). Accredo will work with you to arrange for expedited delivery and protective packaging for medications that are sensitive to extreme heat or cold.

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